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Shipping Policy We are most concerned with assuring that your products arrive in good condition. Almost all of the products we ship via USPS. FedEx will be used only if selected during checkout. Unless otherwise noted, please allow 5-10 business days for your products to arrive. - All orders are usually shipped within 24 hours. Excluding Federal Holidays and weekends. - Orders placed on weekends or Federal Holidays will be shipped the next business day. Business days are Monday through Friday. Return Policy Your satisfaction is our primary goal. If for any reason you are not satisfied with your purchase, you can return the unused portion within 30 days of your original shipping date from us, for a full refund of the purchase price of the returned product, not including shipping charges. For returns, please follow these simple steps: 1. Please call 954-581-7050 or email us explaining the situation. 2. Pack the item(s) securely and mail to: Natural Soap Formulas, 395 E Dania Beach Blvd, Suite #153, Dania Beach, FL 33004. Shipping charges are not refunded and you will be responsible for the shipping fees necessary to return your product(s) to us. Returns will be processed within 5 business days. Your credit will be issued back to the original form of payment used when purchasing. Natural Soap Formulas reserves the right to change its shipping costs and shipping policy at any time. |
